Welcome to Status & Stitches. These Terms & Conditions (“Terms”) govern your access to and use of our website, online store, services, and physical retail location. By using our website or making a purchase, you agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of our website and services.

1. GENERAL INFORMATION

Status & Stitches (“we,” “us,” “our”) operates a retail store and online storefront offering apparel, accessories, and products from our brand and partnered designers. These Terms apply to:

  • All website visitors
  • Online customers
  • In-store customers
  • Designers and brands seeking consignment or partnership
  • Anyone interacting with our services

2. ONLINE STORE TERMS

By using our online store, you confirm that you are:

  • At least 18 years old, or using the site under supervision of a parent/guardian
  • Providing accurate and truthful information during checkout
  • Authorized to use the payment method provided

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

3. PRODUCT INFORMATION

We aim to display accurate product descriptions, colors, sizing, and availability. However:

  • Colors may vary based on screen settings
  • Sizing may vary between brands
  • Inventory may change quickly, and availability is not guaranteed

We are not liable for discrepancies caused by user error or device display differences.

4. PRICING & PAYMENT

All prices are listed in U.S. Dollars (USD) unless otherwise noted.

We accept:

  • Major credit/debit cards
  • Apple Pay / Google Pay
  • Online payment processors
  • Gift cards (where applicable)

We reserve the right to update prices, correct errors, or modify promotions at any time.

5. SHIPPING & DELIVERY

5.1 Shipping Locations

We currently ship to addresses within the United States.

5.2 Processing Time

Most orders process within 2–3 business days. During peak periods, processing may take longer.

5.3 Shipping Delays

Once a package is handed to the carrier, responsibility transfers to the carrier. We are not liable for delays due to:

  • Weather
  • Carrier errors
  • Incorrect customer addresses
  • High-volume seasons

6. RETURNS & EXCHANGES

6.1 Return Eligibility

Returns are accepted on:

  • Unworn, unwashed items
  • Items with original tags attached
  • Within our posted return window

Items that are final sale, hygiene-related, or damaged after purchase are not eligible for return.

6.2 Online Returns

Customers must contact us for return instructions before sending items back.

6.3 In-Store Returns

Bring your original receipt or proof of purchase.

6.4 Non-Refundable Items

  • Limited-edition releases
  • Consignment pieces
  • Discounted or clearance items

7. CONSIGNMENT & BRAND PARTNERSHIPS

Designers and brands partnering with Status & Stitches agree to the following:

  • All items must be authentic and accurately represented
  • Terms (including percentage splits and fees) are determined individually
  • Unsold products must be picked up within the agreed timeframe
  • Status & Stitches is not responsible for loss or damage caused by natural disasters, theft, or customer mishandling unless negligence is proven

We reserve the right to accept or reject any brand based on fit, quality, or store curation.

8. INTELLECTUAL PROPERTY

All content on this website — including logos, text, graphics, branding materials, designs, and images — is owned by or licensed to Status & Stitches.

You may not:

  • Copy
  • Modify
  • Reproduce
  • Sell
  • Distribute
  • Use our branding or media without written permission

Unauthorized use may result in legal action.

9. WEBSITE USE & CONDUCT

You agree not to:

  • Use the site for unlawful purposes
  • Attempt to hack, disrupt, or access unauthorized systems
  • Misuse contact forms, emails, or communication tools
  • Copy or redistribute content from the website

Violation may result in termination of access.

10. LIMITATION OF LIABILITY

Status & Stitches is not liable for:

  • Personal injury resulting from misuse of products
  • Indirect or incidental damages
  • Losses caused by third-party services (shipping carriers, payment processors, etc.)
  • Website downtime, errors, or inaccurate information

Your use of the site is at your own risk.

11. PRIVACY POLICY (SUMMARY)

We collect certain information to process orders and improve our services, including:

  • Name
  • Email
  • Phone number
  • Shipping/billing address
  • Payment details (handled securely by third-party processors)

We do not sell or share your information with unrelated third parties.

A full Privacy Policy can be provided upon request or viewed on our Privacy Policy page.

12. CHANGES TO TERMS

We may update these Terms at any time. Changes take effect once posted on our website. Continued use of the site indicates acceptance of updated Terms.

13. CONTACT INFORMATION

For questions about these Terms, contact us at:

📧 Email: slim@statusstitches.com
📍 Address: 1800 NE Evangeline Thruway, Lafayette, LA 70501

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