STATUS & STITCHES — PRIVACY POLICY

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Status & Stitches (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, shop in-store, or interact with our services.

By accessing our website or providing your information, you consent to the practices described below.

🔹 1. INFORMATION WE COLLECT

We may collect the following types of information:

1.1 Personal Information

Provided when you make a purchase, contact us, or fill out a form:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party processors)
  • Brand/Company information (for consignment or partnerships)

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Cookies and tracking technologies
  • Referral links

1.3 Payment Information

We do not store full credit card numbers.
All payments are processed securely through trusted third-party providers.

1.4 In-Store Cameras (if applicable)

Security cameras may record video for safety and theft prevention.
Footage is stored securely and accessed only when necessary.

🔹 2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve website performance and user experience
  • Prevent fraudulent activity
  • Contact you about promotions, events, or product launches (only with consent)
  • Review brand submissions for consignment or partnerships
  • Maintain store safety and security

🔹 3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share it with trusted parties only when necessary:

3.1 Service Providers

Examples:

  • Payment processors
  • Email communication tools
  • Shipping carriers
  • Website hosting platforms
  • Marketing platforms (optional email lists)

These partners only use your information to perform services for us.

3.2 Legal Requirements

We may share information if required to:

  • Comply with law enforcement
  • Respond to subpoenas or legal requests
  • Protect our rights, property, and customers

🔹 4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tools to:

  • Improve website functionality
  • Analyze traffic and usage
  • Remember customer preferences
  • Personalize shopping experiences

You can disable cookies in your browser settings, though some features may stop working.

🔹 5. DATA SECURITY

We take security seriously.

We implement:

  • SSL encryption on our website
  • Secure payment gateways
  • Restricted access to sensitive data
  • Regular monitoring for unauthorized activity

No method of transmission is 100% secure, but we follow industry best practices.

🔹 6. YOUR RIGHTS & CHOICES

Depending on your location, you may have the right to:

  • Access the personal data we hold
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Disable cookies and tracking tools

To make a request, email us at slim@statusstitches.com.

🔹 7. EMAILS & MARKETING COMMUNICATIONS

You may receive marketing emails only if:

  • You subscribed voluntarily, or
  • You opted in during checkout

You can unsubscribe anytime using the link in the email or by contacting us.

We do not spam or sell email lists.

🔹 8. CHILDREN’S PRIVACY

Our services are not intended for individuals under 13 years of age.
We do not knowingly collect information from children.

🔹 9. THIRD-PARTY LINKS

Our website may link to external sites.
We are not responsible for their privacy practices or content.
We encourage you to review their policies before providing information.

🔹 10. SOCIAL MEDIA INTERACTIONS

If you engage with us on platforms like Instagram, Facebook, or TikTok:

  • Your interactions are governed by the platform’s policies
  • Public comments or messages may be visible to others

We do not control how social platforms store or use your data.

🔹 11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.
Revisions will be posted on this page with an updated date.
Continued use of our website means you accept the updated policy.

🔹 12. CONTACT US

If you have questions about this Privacy Policy or wish to make a data request, contact us:

📧 Email: slim@statusstitches.com
📍 Store Address:
Status & Stitches
1800 NE Evangeline Thruway
Northgate Mall (The Hub)
Lafayette, LA 70501